FAQ

🚚 Shipping

How long does shipping take?
After 1–3 business days of processing: 3–5 business days within Morocco, or 7–20 business days for international orders.

How much does shipping cost?
Shipping cost is calculated automatically at checkout based on your delivery address.

đŸ“Ļ Tracking

How do I track my order?
Once your order ships, you'll receive a tracking number by email.

↩ī¸ Returns

What is your return policy?
You can request a return within 30 days of receiving your order, as long as the item is unused and in its original packaging.

What if my item arrives damaged?
Contact us within 48 hours of delivery with photos of the item, and we'll arrange a replacement or full refund at no extra cost.

đŸ’ŗ Payments

What payment methods do you accept?
We accept PayPal worldwide. Cash on Delivery (COD) is also available for orders within Morocco.

🛡ī¸ Warranty

Do your products come with a warranty?
Yes, all our products are covered by a 30-day money-back guarantee against defects.

đŸ’Ŧ Still have questions?

Contact us anytime at matteo.dropshipp@gmail.com — we usually reply within 24–48 hours.